How we handle data

Privacy Policy

How to contact us regarding data requests:

Data Protection Officer
Mr N Moore
10A Dunevly Road
BT22 1NB
Tel: 07577855185

Commitment to Data Protection
CCP is committed to protecting and respecting your privacy. This privacy notice outlines how we use and process the personal information that you provide to us.

Information We Collect
Any information you provide will be carefully protected and stored securely. We will keep your information confidential, in accordance with the Data Protection Act / General Data Protection Regulations (GDPR), except where disclosure is required by law.

Purposes for Processing Information
We process personal and organisational information to enable us to carry out our activities as a pre-school playgroup and in order to promote and provide our services in the following ways:

  • Process information necessary to establish or maintain contact with families;
  • Process information necessary to provide or administer activities for families or organisations that have regular contact with us or use our services;
  • Share the information only with people and organisations necessary to carry out the organisation’s activities;
  • Keep the information while the child is placed with us and for one year after they leave to help facilitate any follow up support required during their time in primary one;
  • Maintain our own records;
  • Provide access to our services.
  • Provide information to funders, suppliers, contractors and regulatory bodies.

How We Collect Information
The prime ways of collecting your information are if you voluntarily provide it to us via:

  • Completing a registration form.
  • Completing a grant application form.
  • Completing incident or accident reports.
  • Completing research.
  • Providing your information when accessing any of our related services (Registration Form, Booking Form, or by providing your details to us by any other means).
  • Submitting your details to us for inclusion on our e-mail list or database of clients.
  • Submitting your details for inclusion on our e-mail list via our Website Submission Form.

Types and Classes of Information Processed
We process information relating to the above purposes.  This information may include:

  • Contact /Personal details.
  • Financial Details.
  • Services provided / accessed.
  • Grant Scheme processing.

In very specific and limited cases as required by law (e.g. recruitment and employment), we also may collect and process sensitive classes of information that may include:

  • Section 75 / Equality data.
  • Family details.
  • Financial details.
  • Education and Employment details.
  • Physical or mental health details.
  • Information about offences / alleged offences in order to ensure the Protection of Children & Vulnerable Adults (POCVA) and to meet legal / funder / contract requirements.

We Process Personal Information About

  • Members / Supporters
  • Service Users
  • Voluntary / Community Organisations
  • Partner Organisations
  • Contractors / Sub-contractors
  • Suppliers
  • Employees / Volunteers
  • Grant Makers / Funders

Who the Information May Be Shared With
We sometimes need to share the personal information we process with the individual concerned and also with other organisations (e.g. Health Trusts, Education Authority, Funders). Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA).  What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:

  • Other organisations in the area or those with similar aims.
  • Central or local government.
  • Providers of relevant grants / services.
  • Current, past and potential employers.
  • As may be required by law.

We do not transfer personal information overseas. Any transfers made would be in full compliance with all aspects of the Data Protection Act / GDPR and would remain within the European Economic Area (EEA).

We May Collect and Process the Following Information about You

  • Information including your name, address, job title and function, organisation, email address, telephone number, fax number, and other related details.
  • Information that you provide voluntarily on our website including information provided at the time of subscription to our services or requesting further services via our website.
  • Information on the services, programmes or resources that you access.
  • Data from completed research surveys.
  • Details of CCP grants or services you take part in.
  • A record of our contact with you through all mediums i.e. online, in person, by telephone, fax, email, social media, etc.
  • Images, video and sound recordings. CCP may take photographs/video/sound recordings during sessions and at events for use in printed and electronic media for children’s observations and evidence of progression, and for promotional purposes. Some images or recordings may be selected for permanent preservation in CCP’s Archive as a record of voluntary and community sector activity and may be used for research, publication, education, displays and exhibitions. Permission for these activities will be sought from users upon registering with our service.

How We Use Your Information We may use your information to:

  • Provide you with information, newsletters and services that you request from us or that we feel may be of interest to you, and / or were you have given permission to be contacted in this regard.
  • Provide appropriate online content and improve our websites and social media.
  • Contact you in relation to our surveys, audits and research programmes.
  • Assist with CCP’s organisational planning.
  • Assist with maintenance of CCP’s organisational records.
  • CCP will only share information with third parties confirmed to have appropriate data safeguards by the Information Commissioner’s Office (ICO).

How We Store Your Data
The data that we collect from you is securely stored on our premises at CCP’s setting and where digital backed up to a secure cloud service provider, compliant with UK law regarding the protection and storage of data, password protected and encrypted where appropriate.

Data Retention
Information will not be held for longer than is necessary and personal data will be disposed of when no longer needed. The method of disposal will be appropriate to the sensitivity of the data. Records and information will be disposed of in accordance with all relevant legislation.

Training & Review
All staff are trained and fully informed of their responsibilities at recruitment and induction stages. All staff will receive regular training to ensure constant updates and on-going compliance with all legislative requirements. CCP regularly reviews and updates all our Policies, Procedures and practices including: Data Protection, Privacy, Document Retention & Disposal and record maintenance.

Changes to our Privacy Notice
We keep our privacy policy under review and any updates will be made available on this webpage. This privacy policy was last updated in January 2023.

Your Rights
Your rights, with regard to how we handle and process your information, are clearly defined in the Data Protection Act (DPA) / General Data Protection Regulation (GDPR). You may find more information about the DPA / GDPR, our obligations and the rights provided to you online. This privacy notice only applies to CCPs collection of information. If you follow a link to any third party from our websites or emails please ensure you familiarise yourself with their privacy policy before sharing your personal information. CCP is not responsible for privacy and data use of partners or other linked businesses. Contact us for more information on our privacy policy or with regard to the information we hold about you please contact us by any of the following:

  • Email with the subject heading “Privacy Policy”.
  • Writing to The Data Protection Officer, Chirpy Chicks Playgroup Ltd, 10A Dunevly Road, Portaferry, County Down, BT22 1NB

The Data Protection Act / GDPR grants you the right to access information held about you via a Subject Access Request. Any access request may be subject to a fee of £25 to meet labour costs in providing you with details of the information we hold about you.

Subject Access Request (SAR)

You may request to provide you with any personal information we hold about you during your time with us as a family client and the following academic year after which information is securely disposed of unless held under legal requirements for a longer term. Provision of such information will be subject to supplying proof of your identity when submitting a request. Information will be supplied within 30 days.

Identification examples include:

  • a photocopy of the identification pages of your current passport or driving licence;
  • a copy of a current utilities bill, or credit card / bank statement which shows your address.

This identification information will be returned to you if requested; otherwise it will be securely destroyed once we no longer require it’s use. It is helpful if you can give us any information to help narrow the search, such as specific personal information you are looking for or which aspect(s) of CCPs services or programmes you have had contact with.

Students per session

Mornings per week

Staff + Volunteers

Months per year

Get In Touch

Location: The Village Hall, 62 Newtownards Road, Greyabbey
Telephone: 07577855185
Pre-school Hours: Mon-Fri: 9.15am – 12.15pm

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